NVAO

Accreditation Organisation of
the Netherlands and Flanders

 

Parkstraat 28
2514 JK The Hague
P.O. Box 85498
2508 CD The Hague
The Netherlands

T +31 (0) 70 312 2300
F +31 (0) 70 312 2301
contact us - travel guide

 

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Internal quality assurance

Since NVAO's major activitiy consists of assessing the quality of others, NVAO attaches great importance to its own quality and deems it necessary to give an account of its internal quality system. From the outset, NVAO has developed a system for its internal quality assurance.

 

NVAO has developed a system for quality assurance that:

  • allows an integrated approach of the organisation and its working processes based of the EFQM-model but used to the needs of NVAO;
  • allows frequent evaluation of the results and a structured plan for improvement (by following the Plan-Do-Check-Act cycle);
  • is transparent, simple and non-bureaucratic due to the application of a limited number of instruments);
  • includes the formulation of strategic objectives and target figures 
  • provides the basis for an external (international) evaluation by the adoption of international standards in the development of the internal quality assurance system;
  • stimulates involvement of all staff members;
  • guarantees involvement of all stakeholders by means of an open dialogue with these stakeholders.

 

NVAO independently determines its priorities and pace within the framework of international agreements on quality assurance.
NVAO is included in the European Quality Assurance Register for Higher Education (EQAR) which means that NVAO substantially complies with the European Standards and Guidelines for Quality Assurance (ESG). NVAO is a Full member of ENQA and INQAAHE.